FAQ

Frequently Asked Questions

Products
Depends on what kind of products. Our products label follows strict standard guidance and will state cautions if it is harmful to children. Please pay attention to the product label before using the product.
Yes, we do! Just fill up this sales enquiry form and we will be in touch with you shortly!
Orders
You can choose to purchase via
  1. Our Website: http://www.theherbtree.com
  2. Purchase at outlets which carries our products. Click here for locations
Herb Tree offers various kind of Payment Methods as shown below:
  1. Paypal
  2. Credit Card via Paypal
At the moment, all transcation currency is in Malaysia Ringgit (RM)
Shipping
Once order is confirmed, we will sent out the products within 1 working day. Delivery within Peninsular Malaysia usually will takes about 3 to 7 working days. Delivery to Sabah and Sarawak usually takes about 6 to 10 working days.
Our shipping courier varies based on location and shipment quantity.
No worriers. You can CONTACT SUPPORT with your order number and we will get it sorted out immediatedly
Yes! If your order is over RM 100.
Still have doubts and question? Please CONTACT SUPPORT.